Cisco Systems, Inc. (NASDAQ: CSCO) is a leading global technology company providing networking hardware, software, and services that enable connectivity, security, and automation across the internet and digital infrastructure worldwide. Founded in 1984 by Leonard Bosack and Sandy Lerner and headquartered in San Jose, California, Cisco has established itself as the foundation of the internet and enterprise networking, powering communications and collaboration for businesses, service providers, and governments globally.
With operations in more than 100 countries and serving customers ranging from small businesses to the world’s largest enterprises and service providers, Cisco combines networking innovation with comprehensive cybersecurity, collaboration, and cloud solutions. The company’s strategic focus on software, subscriptions, and next-generation technologies positions it to capitalize on digital transformation and the evolving connectivity landscape.
Cisco operates through strategic technology segments:
Core networking hardware and software solutions:
Switching : Enterprise and campus switching solutions and network access
Routing : WAN routing, service provider routing, and internet infrastructure
Wireless : Wi-Fi access points, controllers, and wireless networking solutions
Data Center : Data center switching, storage networking, and compute platforms
Service Provider : Carrier-grade infrastructure and telecommunications equipment
Cloud Networking : Cloud-native networking and multi-cloud connectivity
Software applications and platforms enhancing network capabilities:
Collaboration : Unified communications, video conferencing, and collaboration platforms
Contact Center : Customer experience and contact center solutions
IoT and Edge : Internet of Things platforms and edge computing solutions
Network Analytics : Network monitoring, analytics, and management software
SD-WAN : Software-defined wide area networking solutions
Intent-Based Networking : AI-driven network automation and intent-based systems
Comprehensive cybersecurity solutions and threat protection:
Network Security : Firewalls, intrusion prevention, and network security appliances
Email Security : Email security and threat protection solutions
Cloud Security : Cloud access security brokers and cloud protection
Endpoint Security : Endpoint detection and response and device protection
Threat Intelligence : Security threat intelligence and threat hunting
Zero Trust : Zero trust network access and security architecture
Professional services and support across all technology areas:
Consulting : Network design, implementation, and optimization consulting
Technical Services : Installation, configuration, and professional services
Support Services : Maintenance, support, and lifecycle services
Managed Services : Managed network services and outsourcing
Training and Certification : Cisco certification programs and technical training
Customer Success : Customer success management and adoption services
Intent-Based Networking
AI-driven network automation and self-healing network infrastructure
Software-Defined Networking
Software-defined networking and network function virtualization
5G and Edge Computing
5G infrastructure and edge computing platform solutions
Cybersecurity Integration
Integrated security across network infrastructure and applications
Cloud-Native Solutions
Cloud-native networking and multi-cloud connectivity
Collaboration Platforms
Advanced collaboration and unified communications solutions
Digital Transformation : Enterprise digital transformation driving network modernization
5G Infrastructure : 5G network deployment and edge computing expansion
Cloud Adoption : Multi-cloud connectivity and cloud networking demand
Cybersecurity Growth : Increasing cybersecurity threats driving security investment
Remote Work : Hybrid work models increasing collaboration and security needs
Subscription Transition : Transition to software and subscription-based business model
Market Leadership : Dominant position in enterprise networking and infrastructure
Technology Innovation : Leading innovation in networking, security, and collaboration
Ecosystem Integration : Comprehensive integrated technology ecosystem
Channel Partnerships : Extensive global partner channel and reseller network
Customer Relationships : Deep relationships with enterprise and service provider customers
Professional Services : Comprehensive services and support capabilities
Market Maturity : Mature networking markets with limited growth opportunities
Competition : Intense competition from networking, cloud, and security vendors
Technology Disruption : Cloud-native and software-defined networking disruption
Economic Sensitivity : Enterprise technology spending sensitivity to economic conditions
Geopolitical Risk : International trade tensions and technology export restrictions
Subscription Transition : Challenges transitioning from hardware to software/subscription model
Innovation Pace : Need to continuously innovate in rapidly evolving technology landscape
Leading enterprise switching and network access solutions:
Campus Switching : Campus LAN switching with advanced features and management
Data Center Switching : High-performance data center switching and fabric solutions
Access Switches : Edge access switches for network endpoints and devices
Modular Systems : Modular switching systems with scalability and flexibility
Cloud-Managed : Cloud-managed switching with centralized control and visibility
Catalyst Portfolio : Comprehensive Catalyst switching product family
Comprehensive routing solutions for enterprise and service provider networks:
Enterprise Routing : Branch and campus routing with integrated services
Service Provider : Carrier-grade routing for telecommunications infrastructure
SD-WAN : Software-defined WAN with centralized policy and management
ISR Series : Integrated Services Routers with security and application services
ASR Series : Aggregation Services Routers for high-performance applications
Cloud Connectivity : Direct cloud connectivity and hybrid network solutions
Advanced wireless networking and mobility solutions:
Wi-Fi 6/6E : Latest generation Wi-Fi access points and wireless technology
Wireless Controllers : Centralized wireless management and control systems
Cloud-Managed Wireless : Cloud-managed wireless with Meraki platform
Outdoor Wireless : Outdoor and industrial wireless networking solutions
Location Services : Location-based services and indoor positioning
Mobile Device Management : Enterprise mobility and device management
Comprehensive data center networking and cloud infrastructure:
Data Center Switching : High-density data center switching and spine-leaf architecture
Application Centric Infrastructure : ACI software-defined data center networking
Storage Networking : Storage area network and storage connectivity solutions
Compute Platforms : Unified Computing System servers and converged infrastructure
Virtualization : Network virtualization and software-defined infrastructure
Hybrid Cloud : Hybrid cloud connectivity and multi-cloud networking
Comprehensive network security and threat protection:
Next-Generation Firewalls : Advanced firewall with application awareness and control
Intrusion Prevention : Network intrusion prevention and threat detection
VPN Solutions : Secure VPN connectivity and remote access solutions
Network Access Control : Network access control and device compliance
Threat Defense : Advanced threat protection and malware detection
Security Management : Centralized security management and policy orchestration
Cloud security and email threat protection solutions:
Cloud Access Security : CASB solutions for cloud application security
Email Security : Advanced email threat protection and phishing prevention
DNS Security : Secure DNS and domain protection services
Web Security : Web filtering and threat protection solutions
Cloud Workload Protection : Security for cloud workloads and containers
Multi-Cloud Security : Security across multiple cloud environments
Endpoint protection and identity security solutions:
Endpoint Detection and Response : Advanced endpoint threat detection and response
Identity Services : Identity and access management solutions
Device Trust : Device compliance and trust verification
Vulnerability Management : Vulnerability assessment and patch management
Incident Response : Security incident response and forensics
Security Orchestration : Automated security response and orchestration
Comprehensive collaboration platform and unified communications:
Webex Platform : Cloud-based collaboration and video conferencing platform
Video Conferencing : Enterprise video conferencing and meeting solutions
Team Collaboration : Team messaging and file sharing platforms
Voice and Telephony : IP telephony and voice communication systems
Mobile Collaboration : Mobile collaboration apps and solutions
Room Systems : Conference room systems and immersive collaboration
Advanced contact center and customer experience solutions:
Cloud Contact Center : Cloud-based contact center platform and services
Customer Journey Analytics : Customer experience analytics and insights
Omnichannel : Omnichannel customer engagement and support
Workforce Optimization : Agent training and performance optimization
AI and Automation : AI-powered customer service and chatbot solutions
Integration Platform : Contact center integration and API platform
Market-leading collaboration platform and digital workplace solutions:
Webex Meetings : Video meetings and web conferencing platform
Webex Teams : Team collaboration and messaging platform
Webex Devices : Collaboration devices and room systems
Webex Calling : Cloud calling and phone system services
Webex Events : Large-scale events and webinar platform
Analytics and Insights : Collaboration analytics and usage insights
Comprehensive software-defined networking and infrastructure:
SD-WAN : Software-defined WAN with policy-based routing and optimization
SD-Access : Software-defined access with policy automation
Network Function Virtualization : NFV solutions virtualizing network functions
Intent-Based Networking : AI-driven network automation and intent fulfillment
Network Assurance : Network monitoring and analytics software
Policy Automation : Automated policy enforcement and compliance
Transition to subscription and software-based business model:
Software Subscriptions : Software licensing and subscription services
Support Subscriptions : Technical support and maintenance subscriptions
Cloud Services : Cloud-hosted services and software-as-a-service offerings
Managed Services : Managed network and security services
Consumption Models : Flexible consumption and pay-as-you-go models
Customer Success : Subscription customer success and retention
Environmental Sustainability
Comprehensive environmental sustainability and circular economy initiatives
Digital Inclusion
Programs promoting digital inclusion and technology access
Skills Development
Technology education and workforce development programs
Responsible Innovation
Ethical technology development and responsible innovation practices
Environmental sustainability and climate action:
Net Zero : Commitment to net-zero greenhouse gas emissions
Circular Economy : Circular design principles and product lifecycle management
Energy Efficiency : Energy-efficient products and operations
Renewable Energy : Renewable energy adoption and clean power commitments
Waste Reduction : Waste minimization and recycling programs
Sustainable Supply Chain : Sustainable sourcing and supplier requirements
Technology access and digital inclusion initiatives:
Digital Inclusion : Programs expanding technology access for underserved communities
Education : Technology education and STEM learning programs
Skills Training : Workforce development and technical skills training
Nonprofit Support : Technology donations and support for nonprofit organizations
Crisis Response : Technology solutions for crisis response and disaster relief
Accessibility : Technology accessibility and inclusive design
Comprehensive diversity and inclusion programs:
Workforce Diversity : Diverse workforce and inclusive workplace culture
Supplier Diversity : Diverse supplier development and procurement programs
Leadership Development : Diverse leadership development and advancement
Community Investment : Investment in diverse communities and organizations
Pay Equity : Commitment to pay equity and fair compensation
Inclusive Technology : Technology solutions promoting inclusion and accessibility
Extensive global partner network and channel programs:
Channel Partners : Global network of resellers, distributors, and system integrators
Technology Partners : Strategic partnerships with technology vendors and platforms
Service Partners : Professional services and implementation partners
Training and Certification : Partner training and certification programs
Sales Support : Partner sales support and enablement programs
Go-to-Market : Joint go-to-market strategies and customer engagement
Comprehensive customer success and support services:
Technical Support : 24/7 technical support and troubleshooting services
Professional Services : Network design, implementation, and optimization services
Customer Success Management : Dedicated customer success managers and account teams
Training Services : Technical training and certification programs
Consulting : Strategic consulting and technology advisory services
Lifecycle Services : Technology lifecycle management and refresh services
CSCO offers exposure to networking infrastructure leadership with security and collaboration growth:
Market Leadership : Dominant position in enterprise networking and infrastructure
Technology Innovation : Leading innovation in software-defined networking and security
Subscription Transition : Strategic transition to higher-margin software and subscription model
Digital Infrastructure : Critical digital infrastructure supporting global connectivity
Product Revenue Growth : Hardware and software product revenue trends
Subscription Revenue : Recurring subscription and software revenue growth
Security Growth : Security product portfolio growth and market share
Collaboration Adoption : Webex platform adoption and usage growth
Gross Margins : Product and services gross margin trends
Customer Satisfaction : Customer satisfaction and retention metrics
Innovation Pipeline : Research and development productivity and new product launches