American Water Works Company, Inc. (NYSE: AWK) is the largest and most geographically diverse publicly traded water and wastewater utility company in the United States. Founded in 1886 and headquartered in Camden, New Jersey, American Water provides essential water and wastewater services to approximately 3.5 million active customers across 14 states, making it a critical component of America’s essential infrastructure.
With a market capitalization of approximately $27.5 billion and over 6,700 employees, American Water operates an extensive infrastructure network including 80 surface water treatment plants, 520 groundwater treatment plants, 190 wastewater treatment plants, and 54,500 miles of transmission, distribution, and collection systems. The company’s mission is to provide clean, safe, reliable, and affordable water and wastewater services to the communities it serves.
American Water operates through multiple business segments providing essential water services:
State-regulated water and wastewater utilities across 14 states:
Water Treatment : 80 surface water treatment plants and 520 groundwater treatment plants
Distribution Infrastructure : 54,500 miles of transmission, distribution, and collection mains and pipes
Storage Facilities : 1,100 treated water storage facilities providing system reliability
Wastewater Treatment : 190 wastewater treatment plants serving communities
Pumping Stations : 1,800 water and wastewater pumping stations
Water Sources : 1,200 groundwater wells and 75 dams for water supply
Unregulated services and contract operations:
Military Services Group : Water and wastewater services on military installations
Municipal Contracts : Operation and management of water and wastewater facilities for municipalities
Homeowner Services : Customer-side water and sewer line protection programs
Water Infrastructure Services : Engineering, consulting, and construction services
Emergency Response : Disaster response and emergency water services
Diverse customer base across multiple sectors:
Residential Customers : Households and single-family residential properties
Commercial Customers : Food and beverage providers, commercial property developers, and energy suppliers
Industrial Customers : Large-scale manufacturers, mining, and production operations
Public Authorities : Government buildings, schools, universities, and public sector facilities
Fire Services : Fire protection and private fire protection services
Treatment Technology
Advanced water and wastewater treatment technologies ensuring quality
Distribution Network
Extensive pipeline network delivering water to millions of customers
Quality Assurance
Comprehensive water quality testing and monitoring programs
Emergency Response
24/7 emergency response capabilities and backup systems
Digital Innovation
Smart water meters and digital customer service platforms
Environmental Stewardship
Environmental protection and sustainable water management practices
Market Cap : ~$27.52 billion
Revenue : $4.82 billion (trailing twelve months)
Net Income : $1.07 billion
Profit Margin : 22.24%
Return on Equity : 10.43%
Dividend Yield : 2.35% with consistent quarterly payments
Dividend Growth : Long track record of annual dividend increases
Rate Base : Substantial regulated asset base supporting earnings growth
Investment Grade Credit : Strong credit ratings enabling capital access at attractive rates
Regulated Returns : Stable returns from regulated utility operations
American Water operates sophisticated water treatment systems:
Surface Water Treatment : Advanced filtration and disinfection systems
Groundwater Treatment : Well water treatment and aquifer protection
Wastewater Processing : Biological and chemical treatment processes
Water Quality Testing : Comprehensive laboratory testing and monitoring
Compliance Assurance : Meeting or exceeding all regulatory water quality standards
Advanced Metering Infrastructure (AMI) : Smart meters providing real-time usage data
Leak Detection : Sophisticated leak detection and water loss reduction programs
SCADA Systems : Supervisory control and data acquisition for system monitoring
Geographic Information Systems (GIS) : Asset management and system mapping
Customer Portals : Digital platforms for customer service and billing
Infrastructure Investment : Major capital investment programs upgrading aging infrastructure
Acquisitions : Strategic acquisitions of smaller water systems expanding service territories
Rate Base Growth : Regulated asset base expansion supporting earnings growth
Population Growth : Customer base expansion in growing communities
Water Scarcity : Increasing value of water resources and infrastructure
Regulatory Support : Constructive regulatory frameworks enabling infrastructure investment
Essential Service : Water is a fundamental necessity with inelastic demand
Regulated Monopoly : Exclusive service territories providing stable cash flows
Scale Benefits : Largest water utility with operational and financial scale advantages
Technical Expertise : Deep expertise in water treatment and distribution
Regulatory Relationships : Constructive relationships with state regulatory commissions
Financial Strength : Investment grade credit profile and capital access
Regulatory Risk : Rate regulation affecting revenue growth and capital recovery
Environmental Regulations : Increasing environmental compliance costs and requirements
Climate Risk : Drought, flooding, and weather events affecting operations
Infrastructure Costs : Significant capital requirements for aging infrastructure replacement
Water Quality Issues : Potential water quality incidents affecting operations and reputation
Economic Sensitivity : Economic downturns affecting industrial and commercial demand
Cyber Security : Critical infrastructure protection from cyber threats
Water Conservation
Water conservation programs and efficiency initiatives
Environmental Protection
Watershed protection and source water conservation
Energy Efficiency
Energy-efficient operations and renewable energy adoption
Waste Reduction
Wastewater treatment and beneficial reuse programs
Watershed Protection : Comprehensive watershed management and source water protection
Water Conservation : Customer conservation programs and demand management
Energy Efficiency : Energy-efficient treatment and pumping operations
Renewable Energy : Solar and renewable energy projects at facilities
Environmental Compliance : Proactive environmental stewardship and regulatory compliance
Drought Preparedness : Water supply diversification and drought management plans
Flood Protection : Infrastructure protection and emergency response capabilities
Climate Adaptation : Infrastructure hardening for climate change impacts
Water Reuse : Wastewater treatment and beneficial reuse programs
American Water operates under comprehensive state utility regulation:
Rate Setting : Regular rate proceedings determining customer rates and utility returns
Service Standards : Regulatory requirements for service quality and reliability
Environmental Compliance : Water quality standards and environmental regulations
Capital Recovery : Mechanisms enabling recovery of infrastructure investments
Performance Metrics : Regulatory oversight of operational and financial performance
Safe Drinking Water Act : Federal standards for water quality and treatment
State Regulations : Additional state-specific water quality requirements
Testing and Monitoring : Comprehensive water quality testing and reporting
Public Health Protection : Ensuring safe drinking water for all customers
American Water continues investing in advanced water technologies:
Smart Meters : Automated meter reading and customer usage monitoring
System Automation : Automated treatment and distribution system controls
Predictive Analytics : Data analytics for maintenance and asset management
Mobile Technology : Mobile applications for customer service and field operations
IoT Integration : Internet of Things sensors for system monitoring and optimization
MyWater Platform : Digital customer portal for account management and bill payment
Mobile Applications : Smartphone apps for customer service and emergency notifications
Digital Communication : Electronic billing and customer communication platforms
Self-Service Options : Online tools for service requests and account management
American Water serves customers across 14 states:
Mid-Atlantic : New Jersey, Pennsylvania, Maryland, Delaware, and West Virginia
Midwest : Illinois, Indiana, Iowa, Kentucky, and Missouri
Southeast : Georgia, Tennessee, and Virginia
West : California and Hawaii
Growth Markets : Expansion in high-growth suburban and exurban areas
Acquisition Program : Strategic acquisitions of municipal and private water systems
Organic Growth : Customer growth in existing service territories
Infrastructure Investment : Capital programs expanding capacity and improving service
Market-Based Services : Expansion of unregulated services and contract operations
American Water maintains substantial capital investment programs:
Main Replacement : Systematic replacement of aging distribution and collection mains
Treatment Plant Upgrades : Modernization and expansion of treatment facilities
Technology Investment : Smart meter deployment and system automation
Compliance Projects : Infrastructure improvements for regulatory compliance
Growth Projects : New infrastructure supporting customer and community growth
Condition Assessment : Comprehensive assessment of infrastructure condition and performance
Risk-Based Maintenance : Prioritized maintenance and replacement programs
Life Cycle Management : Long-term planning for asset replacement and upgrades
Performance Monitoring : Continuous monitoring of system performance and reliability
AWK offers exposure to essential water infrastructure with stable growth:
Essential Service : Water is a fundamental necessity with stable demand
Regulated Utility : Rate-regulated monopoly providing predictable cash flows
Infrastructure Investment : Major capital programs driving rate base and earnings growth
Dividend Income : Attractive dividend yield with long track record of increases
Rate Base Growth : Regulated asset base expansion supporting earnings growth
Customer Growth : Customer additions through acquisitions and organic growth
Capital Expenditures : Infrastructure investment levels and regulatory recovery
Regulatory Outcomes : Rate case results and regulatory commission decisions
Operational Performance : Water quality, service reliability, and customer satisfaction
Acquisition Activity : Strategic acquisitions expanding service territories and customer base