Skip to content

American Water Works Company Inc. AWK

AWK - America’s Largest Water and Wastewater Utility

Section titled “AWK - America’s Largest Water and Wastewater Utility”

American Water Works Company, Inc. (NYSE: AWK) is the largest and most geographically diverse publicly traded water and wastewater utility company in the United States. Founded in 1886 and headquartered in Camden, New Jersey, American Water provides essential water and wastewater services to approximately 3.5 million active customers across 14 states, making it a critical component of America’s essential infrastructure.

With a market capitalization of approximately $27.5 billion and over 6,700 employees, American Water operates an extensive infrastructure network including 80 surface water treatment plants, 520 groundwater treatment plants, 190 wastewater treatment plants, and 54,500 miles of transmission, distribution, and collection systems. The company’s mission is to provide clean, safe, reliable, and affordable water and wastewater services to the communities it serves.

Comprehensive Water Infrastructure Operations

Section titled “Comprehensive Water Infrastructure Operations”

American Water operates through multiple business segments providing essential water services:

State-regulated water and wastewater utilities across 14 states:

  • Water Treatment: 80 surface water treatment plants and 520 groundwater treatment plants
  • Distribution Infrastructure: 54,500 miles of transmission, distribution, and collection mains and pipes
  • Storage Facilities: 1,100 treated water storage facilities providing system reliability
  • Wastewater Treatment: 190 wastewater treatment plants serving communities
  • Pumping Stations: 1,800 water and wastewater pumping stations
  • Water Sources: 1,200 groundwater wells and 75 dams for water supply

Unregulated services and contract operations:

  • Military Services Group: Water and wastewater services on military installations
  • Municipal Contracts: Operation and management of water and wastewater facilities for municipalities
  • Homeowner Services: Customer-side water and sewer line protection programs
  • Water Infrastructure Services: Engineering, consulting, and construction services
  • Emergency Response: Disaster response and emergency water services

Diverse customer base across multiple sectors:

  • Residential Customers: Households and single-family residential properties
  • Commercial Customers: Food and beverage providers, commercial property developers, and energy suppliers
  • Industrial Customers: Large-scale manufacturers, mining, and production operations
  • Public Authorities: Government buildings, schools, universities, and public sector facilities
  • Fire Services: Fire protection and private fire protection services

Treatment Technology

Advanced water and wastewater treatment technologies ensuring quality

Distribution Network

Extensive pipeline network delivering water to millions of customers

Quality Assurance

Comprehensive water quality testing and monitoring programs

Emergency Response

24/7 emergency response capabilities and backup systems

Digital Innovation

Smart water meters and digital customer service platforms

Environmental Stewardship

Environmental protection and sustainable water management practices

  • Market Cap: ~$27.52 billion
  • Revenue: $4.82 billion (trailing twelve months)
  • Net Income: $1.07 billion
  • Profit Margin: 22.24%
  • Return on Equity: 10.43%
  • Dividend Yield: 2.35% with consistent quarterly payments
  • Dividend Growth: Long track record of annual dividend increases
  • Rate Base: Substantial regulated asset base supporting earnings growth
  • Investment Grade Credit: Strong credit ratings enabling capital access at attractive rates
  • Regulated Returns: Stable returns from regulated utility operations

American Water operates sophisticated water treatment systems:

  • Surface Water Treatment: Advanced filtration and disinfection systems
  • Groundwater Treatment: Well water treatment and aquifer protection
  • Wastewater Processing: Biological and chemical treatment processes
  • Water Quality Testing: Comprehensive laboratory testing and monitoring
  • Compliance Assurance: Meeting or exceeding all regulatory water quality standards
  • Advanced Metering Infrastructure (AMI): Smart meters providing real-time usage data
  • Leak Detection: Sophisticated leak detection and water loss reduction programs
  • SCADA Systems: Supervisory control and data acquisition for system monitoring
  • Geographic Information Systems (GIS): Asset management and system mapping
  • Customer Portals: Digital platforms for customer service and billing
  • Infrastructure Investment: Major capital investment programs upgrading aging infrastructure
  • Acquisitions: Strategic acquisitions of smaller water systems expanding service territories
  • Rate Base Growth: Regulated asset base expansion supporting earnings growth
  • Population Growth: Customer base expansion in growing communities
  • Water Scarcity: Increasing value of water resources and infrastructure
  • Regulatory Support: Constructive regulatory frameworks enabling infrastructure investment
  • Essential Service: Water is a fundamental necessity with inelastic demand
  • Regulated Monopoly: Exclusive service territories providing stable cash flows
  • Scale Benefits: Largest water utility with operational and financial scale advantages
  • Technical Expertise: Deep expertise in water treatment and distribution
  • Regulatory Relationships: Constructive relationships with state regulatory commissions
  • Financial Strength: Investment grade credit profile and capital access
  • Regulatory Risk: Rate regulation affecting revenue growth and capital recovery
  • Environmental Regulations: Increasing environmental compliance costs and requirements
  • Climate Risk: Drought, flooding, and weather events affecting operations
  • Infrastructure Costs: Significant capital requirements for aging infrastructure replacement
  • Water Quality Issues: Potential water quality incidents affecting operations and reputation
  • Economic Sensitivity: Economic downturns affecting industrial and commercial demand
  • Cyber Security: Critical infrastructure protection from cyber threats

Environmental Leadership and Sustainability

Section titled “Environmental Leadership and Sustainability”

Water Conservation

Water conservation programs and efficiency initiatives

Environmental Protection

Watershed protection and source water conservation

Energy Efficiency

Energy-efficient operations and renewable energy adoption

Waste Reduction

Wastewater treatment and beneficial reuse programs

  • Watershed Protection: Comprehensive watershed management and source water protection
  • Water Conservation: Customer conservation programs and demand management
  • Energy Efficiency: Energy-efficient treatment and pumping operations
  • Renewable Energy: Solar and renewable energy projects at facilities
  • Environmental Compliance: Proactive environmental stewardship and regulatory compliance
  • Drought Preparedness: Water supply diversification and drought management plans
  • Flood Protection: Infrastructure protection and emergency response capabilities
  • Climate Adaptation: Infrastructure hardening for climate change impacts
  • Water Reuse: Wastewater treatment and beneficial reuse programs

American Water operates under comprehensive state utility regulation:

  • Rate Setting: Regular rate proceedings determining customer rates and utility returns
  • Service Standards: Regulatory requirements for service quality and reliability
  • Environmental Compliance: Water quality standards and environmental regulations
  • Capital Recovery: Mechanisms enabling recovery of infrastructure investments
  • Performance Metrics: Regulatory oversight of operational and financial performance
  • Safe Drinking Water Act: Federal standards for water quality and treatment
  • State Regulations: Additional state-specific water quality requirements
  • Testing and Monitoring: Comprehensive water quality testing and reporting
  • Public Health Protection: Ensuring safe drinking water for all customers

Technology Innovation and Digital Transformation

Section titled “Technology Innovation and Digital Transformation”

American Water continues investing in advanced water technologies:

  • Smart Meters: Automated meter reading and customer usage monitoring
  • System Automation: Automated treatment and distribution system controls
  • Predictive Analytics: Data analytics for maintenance and asset management
  • Mobile Technology: Mobile applications for customer service and field operations
  • IoT Integration: Internet of Things sensors for system monitoring and optimization
  • MyWater Platform: Digital customer portal for account management and bill payment
  • Mobile Applications: Smartphone apps for customer service and emergency notifications
  • Digital Communication: Electronic billing and customer communication platforms
  • Self-Service Options: Online tools for service requests and account management

American Water serves customers across 14 states:

  • Mid-Atlantic: New Jersey, Pennsylvania, Maryland, Delaware, and West Virginia
  • Midwest: Illinois, Indiana, Iowa, Kentucky, and Missouri
  • Southeast: Georgia, Tennessee, and Virginia
  • West: California and Hawaii
  • Growth Markets: Expansion in high-growth suburban and exurban areas
  • Acquisition Program: Strategic acquisitions of municipal and private water systems
  • Organic Growth: Customer growth in existing service territories
  • Infrastructure Investment: Capital programs expanding capacity and improving service
  • Market-Based Services: Expansion of unregulated services and contract operations

Capital Investment and Infrastructure Modernization

Section titled “Capital Investment and Infrastructure Modernization”

American Water maintains substantial capital investment programs:

  • Main Replacement: Systematic replacement of aging distribution and collection mains
  • Treatment Plant Upgrades: Modernization and expansion of treatment facilities
  • Technology Investment: Smart meter deployment and system automation
  • Compliance Projects: Infrastructure improvements for regulatory compliance
  • Growth Projects: New infrastructure supporting customer and community growth
  • Condition Assessment: Comprehensive assessment of infrastructure condition and performance
  • Risk-Based Maintenance: Prioritized maintenance and replacement programs
  • Life Cycle Management: Long-term planning for asset replacement and upgrades
  • Performance Monitoring: Continuous monitoring of system performance and reliability

AWK offers exposure to essential water infrastructure with stable growth:

  • Essential Service: Water is a fundamental necessity with stable demand
  • Regulated Utility: Rate-regulated monopoly providing predictable cash flows
  • Infrastructure Investment: Major capital programs driving rate base and earnings growth
  • Dividend Income: Attractive dividend yield with long track record of increases
  • Rate Base Growth: Regulated asset base expansion supporting earnings growth
  • Customer Growth: Customer additions through acquisitions and organic growth
  • Capital Expenditures: Infrastructure investment levels and regulatory recovery
  • Regulatory Outcomes: Rate case results and regulatory commission decisions
  • Operational Performance: Water quality, service reliability, and customer satisfaction
  • Acquisition Activity: Strategic acquisitions expanding service territories and customer base